Hearthware Home Products has always had one simple mission: To provide our customers with unique, patented, and high quality products that make their lives more healthy and enjoyable. We strive to create products that will enrich your lives and provide daily value. Just like the Nuwave Oven, all of our products are rigorously tested and critiqued before being added to our product line.

This way we know that every product in the Hearthware Family (from our unique coffee bean roasters and products to our infra-red cooking systems), meet the highest standards in function, design, and affordability.

To see more products, please visit our website www.hearthware.com.

Sales Tax of 7.5% will appear on all online or phone orders that are shipped within the state of Illinois.

If, for any reason, you are not completely satisfied with your purchase of the Nuwave Oven^®, you may return it to Hearthware Home Products within 30 days of its purchase for a refund of the original purchase price (less shipping and handling). Please verify that all components/accessories including printed inserts that came with the Nuwave Oven^® are included in the package and pack them all securely to prevent any damage in shipping. Then call 1-888-689-2831 to receive a Return Goods Authorization ("RGA#") Number.

On a separate piece of paper, write: (1) your name, (2) address, (3) daytime telephone number, (4) e-mail address (if available), and (5) "RGA" number. Attach a copy of the original invoice and insert both in the package for prompt processing.

Should any of the above instructions not be followed or any part be missing, it could result in a delay in processing or your return may not be accepted.

Buyer is responsible for return postage.

Our standard shipping is via Federal Express Home Delivery.

Any special shipping arrangements are calculated at the time of your order.

To check on the status of your Nuwave Oven order, please e-mail customerservice@hearthware.com or phone 1-888-689-2831 ext. 1.

We will require the following information to process your request:

Name
Ship to : Address
Order date and or Order # if available.